At Fair Winds Coffee Traders (FWCT), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or otherwise interact with us.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Information We Collect
We collect the following types of information:

 

• Personal Information You Provide: When you create an account, place an order, sign up for our newsletter, or contact us, we may collect your name, shipping and

• billing address, email address, phone number, payment information (processed securely by third-party providers), and any other details you voluntarily provide.

• Order-Related Information: Details about the coffee products you purchase, order history, and preferences (e.g., roast type or grind level).

• Automatically Collected Information: When you visit our website, we may collect your IP address, browser type, device information, pages viewed, and usage data through cookies, web beacons, or similar technologies.

• Communication Data: Records of emails, chats, or support requests you send too us. We do not intentionally collect sensitive personal information (such as health data or precise geolocation) unless necessary for order fulfillment.

 

How We Collect Your Information
- Directly from you (e.g., through forms, checkout process, or account registration).
- Froom third-party services (e.g., payment processors or shipping carriers) as needed
to complete your order.
- Through cookies and analytics tools when you browse our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you about your orders, account, or customer service inquiries.
- To send marketing emails, newsletters, or promotional offers about our coffee
products (you can unsubscribe at any time).
- To improve our website, products, and customer experience through analytics.
- To prevent fraud, comply with legal obligations, or enforce our policies (including
our Returns and Refund Policy).
- For any other purpose with your consent or as permitted by law.
Sharing Your Information
We do not sell your personal information to third parties.
We may share your information in the following manners:
- With service providers who help us operate our business (e.g., payment processors
like Square, PayPal, or Venmo, shipping companies like FedEx, email service

providers, and website hosting/analytics tools). These providers are contractually
obligated to protect your data and use it only for the services they provide.
- When required by law, court order, or government request.
- In the event of a business transfer (e.g., merger, acquisition, or sale oof assets), your
information may be transferred as part of the transaction.
- To protect our rights, property, or safety of our customers.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your
preferences, analyze traffic, and serve relevant content. You can manage cookie preferences
through your browser settings. Note that disabling certain cookies may affect website
functionality.
Data Security
We take reasonable measures to protect your personal information, including encryption for
payment data and secure servers. However, no method oof transmission over the internet or
electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
- You may update or correct your account information by logging into your account or
contacting us.
- You can opt out oof marketing emails by clicking the unsubscribe link in any email or
by contacting us.
- California Residents: Under the California Consumer Protection Act
(CCCPA/CPRA), you have rights to know what personal information we collect
about you, request deletion of your data, opt out of any “sale” of personal information
(we do not sell data), and noon-discrimination for exercising these rights. To exercise
these rights, please email us at the address below. We will respond within the time
required by law.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in
this policy, comply with legal obligations, resolve disputes, or enforce our agreements. For
example, order information is kept for accounting and warranty purposes.
Children’s Privacy
Our website and services are not directed too children under the age of 13. We do not knowingly
collect personal information from children under 13. If we become aware that we have collected
such information, we will take the appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material
changes by posting the new policy on this page and updating the “Last Updated” date. We
encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at fairwindscoffeetraders@gmail.com.
Thank you for trusting FWCT with your coffee purchases. We are committed to using your
information responsibly.